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101 - 1207 Rideau Bend.
Ottawa, ON
Canada    K4M 1B5
Phone: 613 - 692 - 0222
Fax:    613-692-0222 (call)



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IDL Courses: Structure Development


COURSE TITLE Customer-Centric Business Methodology

Business structure must balance the needs of the business with the needs of the customer. This course addresses the "what, why, when, where and how" of setting up new or re-aligning existing business structure. The purpose is to win and keep customers, generate greater revenue, lower internal operating costs and keep employees longer.

COURSE GOAL

After completing this course, participants will be able to:
  • how to establish a business structure that balances the needs of the business with the needs of the customer
  • the "what, why, when, where and how" of setting up their new or re-aligning their existing business
  • how to win and keep customers, generate greater revenue, lower internal operating costs and keep employees longer.
COURSE DURATION 2 days

COURSE PRICE $595.00 / Participant *
        Canadian Dollars
* Group discounts may apply. Please contact us.


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