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101 - 1207 Rideau Bend.
Ottawa, ON
Canada    K4M 1B5
Phone: 613 - 692 - 0222
Fax:    613-692-0222 (call)



EMAIL

IDL Courses: Core Skill Development


COURSE TITLE Alternative Dispute Resolution

This course enables individuals to learn and apply more non-confrontational approaches to resolving disputes. It moves participants away from protecting their positions in a dispute and leads them to consider and create a number of alternatives to meet their interests. It helps those in disputes realize the value of a neutral third party as a facilitator assisting the parties to find mutually agreeable solutions.

COURSE GOAL

After completing this course, participants will be able to:
  • recognize conflict in its various forms
  • examine the nature of the conflict and its effects
  • learn skills of interest based negotiations (ibn)
  • apply ibn skills to dispute resolution
  • learn and apply the skills of mediation in dispute resolution.
COURSE DURATION 3 days

COURSE PRICE $900.00 / Participant *
        Canadian Dollars
* Group discounts may apply. Please contact us.


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